DREMEL Tools Warranty condition (Thailand)

1. DREMEL power tools are warranted against defective material or manufacturing fault for 6 months after purchased, free of charge and return shipping cost.

2. In case of warranty claim, please send the product to our service facility (Mitrapai Co.,Ltd.) ,
not disassembly, along with a copy of your dated proof of purchase.(please keep a copy for yourself)

3. Warranty void if cannot identify date of purchase.
การรับประกันจะถูกยกเลิกหากไม่สามารถพิสูจน์ทราบวันที่จำหน่ายได้

4. The right of warranty cannot transfer to the other tools, only cover on DREMEL power tools sold by Mitrapai Co., Ltd.

Warranty not cover case.การรับประกันจะไม่มีผลในกรณีดังต่อไปนี้

3. Warranty not cover failure or damages from these causes,

3.1 Unauthorized repairs or alterations. Unapproved attachments or spareparts.

3.2 Accident, abuse, negligence, tampering, wrong maintenance process.

3.3 Wrong voltage applied or the fluctuation of the voltage.

3.4 Natural wear and tear cause bu use.

3.5 Other causes unrelated to problems with material or workmanship.

Refund – Swap a new tool.

6. Refund within 7 days after purchased date, in a complete component as purchased.

7. If malfunction of power tool found with in 7 days after purchase, customer could claim to swap the new tool which is the same model and kit as purchase.

Unable to service model. 

Regards to lack of spare parts of these model, unable to service.
We offer to sell a new tool in a special price instead of service.

DREMEL 290 Engraver
DREMEL 2000 VersaTip
DREMEL 2200 VersaFlame

Lat Phrao Branch (HQ)

1001 Lat Phrao Rd.
Chandrakasem Chatuchak
Bangkok 10900
Thailand
Call +66 (0) 2 938 1786-90, (0) 2 058 2448
Fax +66 (0) 2 938 3134 - 35
E-Mail: info@mitrapai.com

Khlong Kum Branch

57/29 Serithai Rd.
Khlong Kum, Bueng Kum
Bangkok 10240
Thailand
Call +66 (0) 2 731 8050
Fax +66 (0) 2 731 8055, + 66 (0) 2 377 2520
Email: bhhklongkum@gmail.com

Liab Khlong Song Branch

 557 Liab Khlong Song Rd.
Bang Chan, Khlong Sam Wa
Bangkok 10510
Thailand
Call +66 (0) 2 057 1001
Fax +66 (0) 2 938 3134 - 35
Email: mitrapailks@gmail.com